At Agility Fleet we pride ourselves on our award winning customer service. We are here to make the task of running your company vehicle fleet as easy as possible for you.
Our clients often tell us of the frustrations they have when they want to change some element of their contract with other leasing companies or they complain that nobody takes the time to visit them to fully understand their needs.
With Agility Fleet, every client is appointed a dedicated account manager who is in turn supported by a team of experienced customer service advisors. We don’t operate a call centre environment at Agility Fleet, we prefer to be seen as an extension to your own business working closely with you and your drivers to ensure everything runs smoothly.
We don’t simply give you a login to our system and expect you to do all the work for yourselves. Call us old fashioned if you like, but we believe that’s what we are here for… to do things for you.
So, if there’s anything you need to know or change with your contracts then contact one of the team by telephone or by completing the contact form and leave the rest to us, safe in the knowledge we are on to it.
Typical contract admin queries include:-
- Early terminations
- Contract extensions
- Mileage changes
- Driver changes
- Vehicle reallocations
- P46 reporting
- VE103 requests for drivers travelling abroad with their company vehicle
- New and Replacement vehicles
- End of contract procedures