Agility Fleet is an award winning, national provider of Vehicle Funding and Fleet Management solutions.
Established in 2004, Agility Fleet set out to be the preferred Vehicle Funding and Fleet Management partner for sub 500 fleets. With vast experience in procurement and operations management, Keith Townsend, Chairman and CEO, wanted to create a business that gave its customers what they required rather than what the supplier wanted to bestow upon them. It’s also the reason behind the name Agility, we don’t just have one size fits all like a number of our competitors.Our CSR
We are proud of all the members of our Agility Fleet team of specialists.
We are a hand-picked team of industry experts with a wealth of knowledge and experience. Our friendly and constructive attitude is designed to make all fleet management requirements as simple to navigate and bespoke where possible.
Our aim is to treat every customer as an individual. As an independent award winning provider, all our team strive for only the best customer service no matter what time of the day or night it is.
The team is dedicated to putting the customer first. We are always willing to go above and beyond.
“Our team are highly skilled and hardworking. They constantly strive to do the very best, no matter what”
Chairman and CEO
Keith is the founder of Agility Group which owns Agility Fleet. He started the business back in October 2004 after being unable to find a Contract Hire and Leasing company capable of meeting his current employer’s needs.
Agility now has two separate trading businesses within the Group, one being Agility Risk and Compliance. This is primarily a Health & Safety training and consultancy business which was established in 2012.
In his spare time, Keith enjoys spending time with his family, playing golf, watching the mighty Aston Villa and competing in a monthly Karting league. He is also a massive petrol head and the proud owner of an AC Cobra replica which he actually built himself!
Chief Operating Officer
Jacki started the business with Keith and has worked in several different departments during her time at Agility, helping the business to win multiple awards including BVRLA’s Unsung Hero Award and FN50’s Customer Service of the Year Award.
Chief Financial Officer
Ross is the Chief Financial Officer for Agility Fleet. Ross joined the group in 2014 following a varied career in Practice, having worked for one of the “Big 4” accountancy firms in London, Zurich and Birmingham. Ross takes great pride in the level of service provided by Agility Fleet to its clients.
Ross has a passion for endurance sports, and is a keen runner and cyclist and is often seen out at weekends on one of his many bikes!
Head of Marketing
Rachel joined the team in Jan 2020 and has hit the ground running with her impressive approach to marketing. Rachel oversees the marketing for all the brands in the Agility Group.
With over 20 years marketing experience Rachel has worked with some of the world’s largest brands including, Bridgestone, WHS, Ryman, Staples and was the marketer to bring Smiggle to the UK.
Rachel has a wealth of knowledge and experience and has mentored many graduates over the years.
When not attending exhibitions, or attending webinars to keep ahead of the marketing game, Rachel enjoys gaining knowledge from her team and peers.
Most weekends Rachel can be found walking her beloved dog Jake around a boundary or two supporting her cricket nut son!
Head of Fleet Partners
Richard joined the team in October 2017, as a Business Development Manager, with over 20 years in the automotive industry, 8 years retail, 12 years leasing. Now he is the National Sales Manager of the Fleet Partner division.
Richard is married to his wife Gemma and has two children Hollie & Oliver, who take up most of his weekend up with either shopping trips or dad’s taxis service!!! But when he can he enjoys a Sunday afternoon watching the F1.
Customer Service Advisor
Jess joined the business in September 2014, as part of the Risk & Compliance team and moved to Fleet in August 2015, she is currently working towards her NVQ in customer service award.
Our customers speak highly of Jess and all her hard work;
“I would like to personally thank you for the high level of service and support I received directly from you over the 4 past years.
You always resolve issues quickly and keep me safe on the road, thank you.
In a world where everyone is always really busy, you always made me feel that I was a priority, (I have also heard my colleagues say this about you).
Keep up the good work, you are a real asset to Agility!” Amanda – Operations Manager FCA
Jess lives with her fiancé and is getting married in 2021 and enjoys socialising with friends and spending time with family, especially her nephew.
Agility Fleet is privately owned and truly independent, which ensures we can offer impartial advice and vehicle solutions to businesses of all sizes. This independence means you can be confident that Agility Fleet will provide the solution that best suits you.
We pride ourselves on developing relationships with our clients based on trust and undertake every aspect of our business with great care and attention to detail. Our logo is an example of what Agility Fleet stands for; Flexibility, Integrity, and Enthusiasm.
Our core values are a way of life for us and are reflected in our “Fleet News 50 Customer Service Team of the Year” award.
Some of the reasons to choose Agility Fleet;
If you are looking for a fleet solution tailor-made for your business, contact us today and we’ll do our best to offer you a personalised programme that works for you.
Barry Jackson, Managing Director – Bumble Hole Foods
Bill Neale, Managing Director – Roemheld UK
Stephen Little, Engineering Operations Manager – Ocado
Rob Regan & The Key Assets Leadership Team – Key Assets (Australia)
Amanda , Operations Manager - FCA
David Briscoe, Service Manager - Lexus Twickenham
Agility are members of the BVRLA, (British Vehicle Rental & Leasing Association) which is the UK trade body for companies engaged in vehicle rental, leasing and fleet management.
We abide by the BVRLA Fair Wear and Tear Guide, all vehicles returned are assessed and appraised in our Remarketing Centre by our own trained Agility staff.
In the guide for the UK’s top 50 companies, Agility Fleet’s position in 2019 was 40 and also feature within the top 10 of privately owned, independent leasing providers.
Our core values are a way of life for us and are reflected in our FN50 Customer Service Team of the Year award.
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
Agility was awarded BS EN ISO 9001:2015 in 2019.
ISO 14001 is a family of standards related to environmental management that exists to help organisations minimise how their operations negatively affect the environment; comply with applicable laws, regulations, and other environmentally oriented requirements; and continually improve in the above. Agility was awarded BS EN ISO 14001:2015 in 2019.
ISO 45001 is an ISO standard for management systems of occupational health and safety, published in March 2018. The goal of ISO 45001 is the reduction of occupational injuries and diseases, including promoting and protecting physical and mental health. Agility was awarded ISO 45001:2018 in 2019.
Cyber Essentials is a UK government information assurance scheme operated by the National Cyber Security Centre that encourages organisations to adopt good practice in information security.
At Agility we take seriously our customers online safety and privacy.
The Financial Conduct Authority is the conduct regulator for 59,000 financial services firms and financial markets in the UK.
Agility Fleet is authorised and regulated by the Financial Conduct Authority.
At Agility Fleet, our team are on hand to support and guide you through your fleet and personal contract hire needs.
If you have an enquiry please call us on 01527 571 605 or email us on firstname.lastname@example.org
If your enquiry is related to vehicle accident or breakdown please call our 24 hours helpline 01527 571 605